Scarlett Begonias provides quality clothing and customer satisfaction is our number one priority. Each item is carefully reviewed to make sure you are 100% satisfied with your purchase. Please make sure your mongram and/or applique selection is exactly the way you want it before ordering. Scarlett Begonias has a no return policy unless your merchandise is defective. At that time, we will exchange your merchandise within 7-10 business days from shipping date.